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Privacy Policy

Privacy Policy


Effective Date: Dec 1, 2020


Your privacy is important to Best Parts so we’ve developed a Privacy Policy that covers how we collect, use, disclose, and transfer your personal information. We take your privacy as seriously as you do, and will only collect information necessary to provide you with the best experience.


1. Information Best Parts Collects


In this Privacy Policy, the term “Personal Information” means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number, or in certain circumstances, location information, an IP address or the unique identifier allocated to each Best Parts device. Specifically, we collect the following information from you, which may include Personal Information.\


E.Information Collected Through Best Parts’s Support Services


We provide support services via live chat on our website, email request submissions, recorded outbound telephone calls and direct email. We collect any Personal Information you may choose to provide to our customer care team in the process. This includes, but is not limited to: your name, email address, phone number, and mailing address. We may use and process your Personal Information, including location information, to handle your support request and provide you with the best support possible.



2.Cookies and Other Web Technologies


A. Cookies


Cookies are small text files that are placed on your computer’s hard drive or onto your mobile device’s memory — if your browser is set to accept cookies. Like many other online services, cookies and other tools like them help us collect and understand how you use our services.


Although most internet browsers automatically accept cookies, you can change your settings or use third party tools to prompt you before accepting cookies from the websites you choose to visit, or to refuse cookies altogether. You can even delete them through your browser. Most browsers also have settings to prevent them from accepting new cookies, to notify you when you receive a new cookie, or to delete or disable cookies altogether. However, some parts of our Services may not work for you if you disable cookies.


We may also use cookies to gauge site usage, conduct research and diagnostics to improve the products and services we provide and to help us analyze general web traffic.


The cookies we use expire after they have fulfilled their purposes. Some cookies expire when you close your browser (i.e., session cookies) or after a set period of time (i.e., persistent cookies). The expiration time of cookies that are placed by third parties (explained below) is determined by the third party, not us.


C. Web Beacons


Web beacons (also known as web bugs, pixel tags or clear GIFs) are tiny graphics with a unique identifier that may be included on our Services for several purposes, including to deliver or communicate with cookies, to track and measure the performance of our Services, to monitor how many visitors view our Services, and to monitor the effectiveness of our advertising. Unlike cookies, which are stored on the user’s hard drive, web beacons are typically embedded invisibly on web pages (or in an e-mail).




3. Third Party Services


Sometimes Best Parts uses third party services, such as certain services offered by Facebook, Google. These outside services may also collect Personal Information about you and your online activities.


They may also place cookies on your computer’s hard drive or your mobile device’s memory or use web beacons to collect or receive information from the Services and elsewhere on the internet and use that information to provide analytics and to target ads. The information practices of these outside services are not covered by this Privacy Policy. We cannot access, nor (do we) have any control over, the cookies or other web technologies they may use.


A. Measurement Services and Ad Targeting


We may use tools offered by third party services, such as Facebook, to send data about actions users take on the Services. These third party services may use such data to provide measurement services to Best Parts or to target ads. You can opt out of the collection and use of information for ad targeting by going to http://www.aboutads.info/choices or http://www.youronlinechoices.eu/.


C. Social Plugins and Social Widgets


We may use social plugins, widgets and other features (each, a “Social Feature”) that are made available by and/or access third party Social Networks. These Social Features allow these Social Networks to place cookies on your browser and to collect certain information, which may be associated with your name and personal Social Network account.


These Social Features are operated solely by the respective Social Networks, and their service providers, and we recommend that you carefully read their privacy policies before you decide to use them. We have no control over or access to the information collected, stored or used by such Social Networks, and the information practices of such Social Networks are not covered by this Privacy Policy.


If you do not wish to associate any information collected via the plugins, widgets and/or other features with your personal Social Network account information, you should refrain from using these Social Features and logout from your Social Network account before visiting our Services.



4. We Are Not Responsible for Content on Third Party Websites


Our Services may contain links to websites and services that are owned or operated by third parties (each, a “Third-party Service”). Any information that you provide on or to a Third-party Service, or that is collected by a Third-party Service, is provided directly to the owner or operator of the Third-party Service and is subject to the owner’s or operator’s privacy policy. We’re not responsible for the content, privacy or security practices and policies of any Third-party Service. To protect your information we recommend that you carefully review the privacy policies of all Third-party Services that you access.


5.We Use and Disclose Your Personal Information to Provide, Improve, and Promote Our Services

A. How We Use Your Personal Information (PI)


We may use your Personal Information and Location Information to provide you with a better service, improve the quality of our products and Services, and promote our Services. We use and process your Personal Information and Location Information to create anonymous, statistical and aggregated data reports where individual users are not identified.


B. How We Disclose Your Personal Information


Best Parts uses third party services and software solutions, including web hosting and other cloud based services, to provide you with the best possible experience. We may share your Personal Information (including your Location Information and your Best Parts devices’ Location Information) with our third party service providers or affiliates (e.g. cloud-based and hosting services, technical service providers, consultants, mail carriers, communication agencies and customer support providers) in order to provide, improve, and promote the Services on our behalf.


For example, we may disclose Personal Information to our service providers in order to enable them to communicate with you on our behalf. We may also disclose Personal Information to platform providers, such as Facebook, in order to permit such providers to serve ads and promote the Services on our behalf on such platforms. To the extent possible, your Personal Information will be stored in hashed or obfuscated form.


We will not share your Personal Information with any third parties other than in the circumstances discussed above.


C. How We Use De-identified Information


We may share with third parties, including advertisers and service providers, anonymized, aggregated data we collect about you and other users, such as de-identified demographic information, de-identified location information, and information about the computer or device from which you access the Services.



6. We May Use and Disclose Your Information for Our Protection and the Protection of Others


A. How We Disclose Your Personal Information


Like other companies, we may disclose your information to government or law enforcement officials or private parties as we, in our sole discretion, believe it is necessary to (i) comply with a law, regulation, or legal request; (ii) protect the safety of any person; (iii) address potential violations of our Privacy Policy or terms of service; (iv) investigate fraud, security, or technical issues; or (v) protect Best Parts’s rights or property, our employees, users and the public.


In addition, if we are acquired by a third party as a result of a transaction such as a merger, acquisition or asset sale or if our assets are acquired by a third party, in the event we go out of business or enter bankruptcy, some or all of our assets – including any information collected from or about you – may be disclosed or transferred to a third party acquirer in connection with the transaction.



7. You May Modify Your Information


You can access and modify your contact information, such as your name, email address or phone number, within the Services, or by contacting us at quote@bestinparts.com. Please note that the Location Information associated with your Account is a core part of our Services and you will not be able to modify it.  However, if you do not want us to use your Location Information, you can delete it by deleting your Account using the process set forth in Section 8 below.



8. Your Account May Deleted Upon Your Request


If you want us to delete your Personal Information, Location Information and your Account, please contact us at quote@bestinparts.com with your request. We’ll take steps to delete your information as soon as we can, but some information may remain in archived/backup copies for our records or as otherwise required by law.


9. Personal Information Posted to Our Blog and Community Forum Are Public


If you choose to submit your Best Parts success story or comment on our blog (“Feedback”), you should know that any Personal Information you submit there can be read, collected, or used by other users of those blogs, and could be used to send you unsolicited messages.


We are not responsible for the Personal Information you choose to provide in your Feedback or for any content or communications you receive as a result of sharing such information.


To request removal of your Personal Information from our blog or Best Parts success story, please contact us at quote@bestinparts.com.



10. Communications


We may periodically send you promotional newsletters and emails. You have the opportunity to opt-out of these by following the unsubscribe instructions provided in the emails you receive. Certain communications, like billing information and Service updates are necessary for you to receive, so you will not be able to opt out of those communications.



11. International Transfer


Your Personal Information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you’re located outside the United States and choose to provide your Personal Information to us, we may transfer your Personal Information to the United States and process it there.



12. Our Policy Toward Children


Our Services are not directed to children under 13 and we do not knowingly collect Personal Information from children under 13. If we learn that we have collected Personal Information of a child under 13, we will take steps to delete such information from our files as soon as possible.



13.Privacy Questions


If you have any questions or concerns about Best Parts’s Privacy Policy or data processing, please contact us quote@bestinparts.com or by postal mail.


Best Partsmay update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.